Introduction

• Powered by the shabbesmakeup.com company this website is managed by iccometatics and is also used as a sales website for the online purchase of makeup, beauty items, cosmetics, and biotic products
• This protocol has been written in the male form language for convenience alone and treats all genders equally.
• The purchase through the website is subject to the terms outlined in this protocol.
• Any purchase of a product on the website consists of a statement that the customer has read and agrees to such regulations. The regulations constitute a binding contract between the client and the company.
• The company may change this protocol at any time at its sole discretion. It is incumbent upon all customers to check the rules and usage of the site according to the rules of regulations which apply at any given time. By accessing this website we assume you accept these terms and conditions. Do not continue to use Website Name if you do not agree to take all of the terms and conditions stated on this page. The latest version of this protocol will be found at any time on the company’s website. It is recommended that you review the standard instructions every time you login to the company site to keep track of any changes that might have been brought to it.

Purchase

• The shabbesmakeup website offers its customers a pleasant, easy, and safe environment to purchase products on the internet.
• The products on the site can be purchased at any time until stocks last.
• The images and videos taken on the site are used for illustration purposes only
• Online purchases on our website are made via credit card only and the transaction will be completed upon credit card approval.
• The product’s prices displayed on the website include VAT unless otherwise specified.
• The company reserves the right to stop marketing and commercializing any of the products displayed at any time and also to prevent a purchase at its sole discretion

Services and prices policy

• Orders on our website will be accepted for any purchase amount in addition to shipping fees
• All offered services, prices (including shipping expenses) and online payment terms may change periodically at the company’s sole discretion.
• The purchase of products through the site will be possible until stocks last or according to the company’s determination.
• The company invests resources and efforts to keep the products on sale on the website up to date and accurate, in the event that an order has been placed to purchase items displayed on the site and it has become clear that some of the products have been sold out, the purchaser will be given the option of choosing a different product in its stead or cancelling the purchase and retrieving his payments.
• In case of a product returned as a consequence of a mistake on the recipient’s address, the purchaser will be charged with a remittance for a returned mail and the company might charge the customer with additional errand fees to its original destination.

Cancellation and return

• The transaction might be canceled by the means of a telephone call to the company’s Customer Support Service. The termination of the transaction will be valid only upon receiving the confirmation email from the company, authorizing the cancellation request. If the cancellation is confirmed, the product must be returned to the company and all costs related to the return of the product are the customer’s responsibility.
• The product must be returned in its original packaging together with the original invoice within 14 days of the date of purchase.
• In case of cancellation, the company will return the customer his money.
• The company will not accept the return of any products that have been opened, damaged, and/or used and/or products that might be opened with no indication of product usage.
• The company is entitled to charge a cancellation fee of 5% of the product price or a total of 100 NIS – the lower among them.
• According to the terms set forth, the Company will act accordingly to return the amount paid for the product deducting  the amounts the Company is entitled to deduct according to the abovementioned and according to the law.
• The return of the payment will be made to the credit card used when completing the transaction.
• The delivery fee will not be returned under no circumstances and as the consumer returns the product he purchased, additional shipping costs apply.
• For products purchased under the promotion, the Product Return Policy will take effect according to the promotion conditions as specified by the offer as published by the Company, or the lower price among them.
• In case the transaction is canceled after the customer has already received the product, the customer will assume the costs of shipping the product back to the company, as well as the cancellation fees.
• The above transaction cancellation policy will apply only to products purchased on the site. The company will not handle the return of products purchased by the means of a different source

Product transportation & delivery

• The company will provide & deliver the product to the customer at the address typed when completing the purchase on the site within 14 business days.
• The company bears no responsibility for any delay and/or deferral in the supply and/or non-delivery, caused by a force majeure and/or any events that are beyond its control.
• Product shipment will be expedited to the Customer’s delivery address as informed when completing the purchase or to the distribution center of his choice’s address, provided this choice has been conveyed in advance by choosing the option offered on the website
• This is the company’s address: 35, Benjamin Mintz street, Bnei Brak
• The price of the product does not include the delivery costs

Customer Support Service

• For all questions or inquiries concerning any of the products, you might open a ticket on the website and you’ll be contacted by one of the companies’ representatives. In case of a complaint or report, the question will be answered and handled by the Shabbbesmakeup Customer Support Service
• It’s important to know! Complaints will not be taken into account after 7 working days from the date of the order.
• Complaints concerning product quality must be addressed within 3 business days of the delivery and only upon having the product checked.

Service & Responsibility

• Product warranty is valid only for a customer who has a genuine proof of payment for the purchase and only if the purchase has been made using the sales website of the Shabbesmakeup company
• The company reserves to itself the right to demand that the customer proves that he is the original purchaser of the product.
• The only possible measures in the case of defective products covered by the warranty are the repair or replacement of the defective product. The company’s total liability for any defective product will not exceed the purchase price of the same product.
• The company’s warranty will not apply when the product defect is caused by improper storage or improper use of the product.
• The company is not responsible for any damage caused to the container (package) containing the product,  or the makeup brushes attached to it
• The company will not be responsible for any direct or indirect damage arising from the use or misuse of the product, including any incidental, special, indirect, or consequential damage – as far as permitted by the law. The Customer is responsible for all intrinsic risks and obligations in the case of loss, damage and/or damage to its body and/or property and/or the body of third parties arising from the use and/or misuse or lack of use of the product.

 Security & Information Security

• Shabbesmakeup may use the data you added on the client’s form to provide you with the information concerning the requested services. These personal data will not be disclosed and will not be used for marketing purposes without your consent.
• The company takes acceptable precautions to maintain, as much as possible, the confidentiality of the user and the information he entered on the company’s website.
• In cases which are beyond the control of the company and/or arising from a higher power, the company will not be responsible for any damage of any kind, direct or indirect, that might be caused to the customer if his information is lost and/or used by unauthorized means.
• The company commits not to make any use of the information provided by the buyers except to allow the purchase on the sales website and in accordance with the law.
• Clicking on the “I agree” button consists of the formal consentment to the shabbbesmakeup company allowing the company or anyone on its behalf to use your personal data to provide you with information concerning the products and additional information via email or other means, on services and resources related to the products of Shabbbesmakeup.
• In addition, the company may use your personal information for market survey purposes and data collection.

Intellectual property

• All intellectual property rights on this sales website are the exclusive property of the shabbesmakeup company
• It is explicitly forbidden to copy, duplicate, distribute, publish, or use any information from this website and/or sales website, or the company logo/ photos/videos embedded on this site unless with the agreement of the company
• The interpretation and enforcement of this protocol and/or any action or litige resulting from it will only be done according to Israeli law and the authorized courts in one of the following districts: Tel Aviv-Yafo, Haifa, Jerusalem or Beer Sheva as sole recognised authorities of jurisdiction